Returns & Exchanges
At Superlative.ro, we want you to be completely satisfied with your fashion choices. If your purchase isn't a perfect fit, you can return or exchange any item within 14 days of delivery.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to send back and receive your unique RMA number.
Package Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing